FAQs about Beckett Springs

Will my family and friends be able to visit me?

Yes, we recognize the importance of family/friends to the healing process and encourage telephone calls and visitation. Designated times for calls and visitation will be provided during the admission process. You can also visit our Visiting Hours page to see current available times.

How long does treatment last?

Our care is individualized to each patient. The length of your program will be determined based upon your treatment needs and goals that are identified between you, your assigned provider, and the treatment team.

How can I find out how much my insurance will cover?

We have a trained financial counselor to walk you through what insurance will or will not cover and what other options are available for you. You are welcome to call us at 513-942-9500 at any time with questions. 

Will I have a private room?

No. Our rooms are semi-private, but they include a private bathroom, individual closet space and desks.

Can I make/receive phone calls?

We encourage ongoing communication with loved ones and significant others. We have designated times on the daily schedule for phone calls. The times are designed so you are able to focus on your treatment and not to be distracted during scheduled treatment times. Exceptions to the phone schedule can be made for urgent situations.

Incoming patient phone calls will be accepted as long as it is not during a scheduled group or activity. Outgoing phone calls are to be made during personal time and are limited to 10 minutes in length. 

Will you accommodate my special diet (e.g., diabetic, vegan, vegetarian, etc.)?


The hospital has a full-service cafeteria with a variety of food choices for breakfast, lunch, and dinner. In addition, drinks and snacks are available to all patients in between, before and after mealtimes.

The dietary program is carefully planned to provide food that meets the recommended dietary requirements. Well-balanced meals are served in a cafeteria-style setting. A registered dietitian will provide consultation as needed in planning regular and special diets. 

Can I smoke?

There are multiple outside breaks throughout the day. Patients with outdoor privileges are welcome to smoke during these breaks. Patients must provide their own cigarettes. Accessibility to outside breaks will be determined by your psychiatrist, therapist, and nursing staff.

Do you have laundry facilities?

Yes, we provide washers, dryers and detergent at no cost.

What should I bring with me? What items are restricted?

You should bring a few changes of clothing (around five changes). Clothing should include items for sleep and recreational time; comfortable shoes; comb/hairbrush; and toiletries that don’t contain alcohol. It is recommended to bring a jacket or sweater. Some items such as glass, metals, aerosol cans, items containing alcohol, and clothing with strings are not allowed due to safety issues. We will discuss what you can and can't bring with you during the assessment process. 

Do you provide toiletries?

Yes, we provide toiletries - toothbrushes, toothpaste, deodorant, shampoo and soap. However, you are encouraged to bring what you are most comfortable using, as long as the products do not contain alcohol or are not in an aerosol can.

How do I know if I need treatment for anxiety?

Everyone experiences anxiety sometimes, but if you worry excessively, to the extent that it interferes with daily activities, or experience extreme panic or phobias, you may have an anxiety disorder. These conditions are real, serious, and treatable. Untreated anxiety disorders can lead to problems with school, work, and personal life, as well as to development of secondary conditions like substance abuse and depression.

Beckett Springs has experts who can provide treatment for anxiety disorders that enables you to live a more full and productive life.

What is the difference between inpatient, partial hospitalization, and intensive outpatient services?

Inpatient is a short-term, 24-hour intensive treatment program provided in a safe and secure hospital setting. It includes 24-hour nursing care and daily provider visits not available on an outpatient basis.

Partial hospitalization is a short-term, high-intensity, therapeutic, and recovery-focused program.

Intensive outpatient is a high-intensity, therapeutic, and recovery-focused program that typically meets in a group environment.

What is the treatment for anxiety?

Anxiety disorder treatment involves psychotherapy, medication, or a combination, along with education. Depending on the severity of the condition, a patient at Beckett Springs may have an outpatient treatment plan, partial hospitalization, intensive outpatient, medication management, or inpatient treatment plans. 
Cognitive behavioral therapy (CBT) is very effective for anxiety disorders. It focuses on developing skills to manage your worries, and allow you to gradually build success in activities you were avoiding because of anxiety. Other modalities include Mindfulness-Based Cognitive Behavioral Therapy (MBCT), solution-focused therapy, trauma-focused therapy groups. 
At Beckett Springs, these behavioral therapies may be augmented by holistic therapy, group sessions, and educational programs. Contact Beckett Springs to plan your treatment.

Learn more in our anxiety disorder treatment section.

What are the types of anxiety disorders?

  • Generalized Anxiety Disorder (GAD) is excessive and uncontrollable worry about everyday issues.
  • Obsessive-compulsive disorder (OCD) is recurrent unwanted preoccupations (obsessions) and/or repetitive behaviors (compulsions).
  • Panic disorder involves episodes of intense, unexpected fear, along with physical symptoms like racing heart, trouble breathing, dizziness, fainting, or abdominal pain.
  • Social anxiety disorder is excessive anxiety in everyday social situations. 
  • Post traumatic stress disorder (PTSD) is an anxiety that occurs after a life trauma (physical or emotional). People may avoid situations, become detached, have difficulty concentrating and sleeping, and may relive traumatic experiences long after they have occurred.
  • Some people have phobia(s) associated with specific objects, situations, places, animals, etc.

While most people experience some degree of anxiety, it can become a serious problem when it disrupts your quality of life. Anxiety disorders can be treated. If you or a loved one are experiencing these problems, Beckett Springs can help with diagnosis and treatment.

Learn more in our anxiety disorder treatment section.

How are people evaluated for anxiety?

Your medical team will ask detailed questions about symptoms and medical history. They may else look at physical symptoms, condition, medications, and blood work to understand whether any medical conditions are contributing.. They may use psychological questionnaires. Experts will relate your symptoms to criteria in the Diagnostic and Statistical Manual of Mental Disorders (DSM-5), published by the American Psychiatric Association. Contact Beckett Springs to schedule an evaluation and learn more in our anxiety disorder treatment section.